Webster Bank, N.a.
Stamford, CT · What the federal mortgage record shows about how Webster Bank, N.a. treated New Jersey applicants, 2018–2025 — 1,384 reported decisions. This is historical behavior, not a prediction about your loan.
Share of 1,384 New Jersey applications Webster Bank, N.a. approved vs. denied. Excludes loans it merely purchased on the secondary market, and applications withdrawn or left incomplete.
Approval rate by loan type
“NJ” = the statewide average approval rate for that loan type, for comparison.
Approval rate over time
Pricing
Adjusting for its loan-type mix, Webster Bank, N.a.’s rates ran -0.26 pp lower than the typical New Jersey lender (average rate spread -0.03 pp above the market benchmark). Rate spread is APR minus the average prime offer rate; positive means costlier than the low-risk benchmark.
Who Webster Bank, N.a. approves
Why Webster Bank, N.a. denied applications
Where Webster Bank, N.a. lends in NJ
| County | Decisions | Approval |
|---|---|---|
| Bergen County | 399 | 92.2% |
| Essex County | 200 | 90.0% |
| Monmouth County | 144 | 88.2% |
| Hudson County | 125 | 88.8% |
| Morris County | 104 | 90.4% |
| Ocean County | 102 | 89.2% |
| Union County | 90 | 93.3% |
| Mercer County | 50 | 90.0% |
Fees & closing costs
Median lender and third-party costs (the Loan Estimate’s “total loan costs”) on Webster Bank, N.a.’s home-purchase originations — 1.11 points lower than the 1.93% New Jersey median. Typical lender credit toward costs: $575. Excludes prepaid taxes/insurance and escrow deposits. Fees are reported on roughly two-thirds of originations (small lenders are exempt). Methodology →
Consumer complaints
Complaints New Jersey mortgage customers filed against Webster Bank, N.a. with the federal Consumer Financial Protection Bureau, 2022–present. Most common issue: Trouble during payment process. Most mortgage complaints concern servicing — payments, escrow, and foreclosure — so this reflects a company’s customer experience as much as its lending, and volume partly tracks how many loans it services. Source: CFPB Consumer Complaint Database.
Compare Webster Bank, N.a. to other lenders for your profile
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Open the approval tool →Source: CFPB HMDA loan-level data, 2018–2025 · first-lien, closed-end mortgages on 1–4 family homes in New Jersey reported by Webster Bank, N.a. (LEI WV0OVGBTLUP1XIUJE722). Rates describe past reported outcomes for the lender’s applicant pool and are not a prediction for any individual. Methodology →