Lender report card · New Jersey

Rocket Mortgage

Detroit, MI · What the federal mortgage record shows about how Rocket Mortgage treated New Jersey applicants, 2018–2025 — 153,916 reported decisions. This is historical behavior, not a prediction about your loan.

Approval rate
82.1%
126,377 approved
Denial rate
17.9%
27,539 denied
Decisions
153,916
2018–2025
Avg. rate spread
+0.33 pp
vs. market benchmark
82.1% approved
17.9% denied

Share of 153,916 New Jersey applications Rocket Mortgage approved vs. denied. Excludes loans it merely purchased on the secondary market, and applications withdrawn or left incomplete.

Approval rate by loan type

Conventional84.5% of 127,071 · NJ 87%FHA67.4% of 20,495 · NJ 79%VA82.1% of 6,305 · NJ 80%USDA64.4% of 45 · NJ 87%

“NJ” = the statewide average approval rate for that loan type, for comparison.

Approval rate over time

71%75%79%83%87%74%80%83%86%80%79%81%81%20182019202020212022202320242025

Pricing

Adjusting for its loan-type mix, Rocket Mortgage’s rates ran +0.04 pp higher than the typical New Jersey lender (average rate spread +0.33 pp above the market benchmark). Rate spread is APR minus the average prime offer rate; positive means costlier than the low-risk benchmark.

Who Rocket Mortgage approves

By income
Under $50k62.5% · 10,316$50–75k76.8% · 22,810$75–100k80.6% · 26,754$100–150k84.8% · 41,273$150–250k87.2% · 33,955$250k+87.6% · 12,861
By debt-to-income
Under 36%87.9% · 60,14536–43%85.2% · 36,24043–50%82.2% · 39,897Over 50%42.1% · 11,766
By down payment (LTV)
20%+ down84.8% · 105,23210–20% down79.2% · 14,2895–10% down77.3% · 7,6673–5% down77.3% · 5,087Under 3% down36.6% · 1,827

Why Rocket Mortgage denied applications

Collateral (value/type)34% of denialsIncomplete application26% of denialsDebt-to-income ratio20% of denialsOther9% of denialsCredit history8% of denialsInsufficient cash to close4% of denials

Where Rocket Mortgage lends in NJ

CountyDecisionsApproval
Middlesex County18,98984.5%
Ocean County13,72683.0%
Bergen County13,61883.4%
Monmouth County12,39182.8%
Morris County10,01586.7%
Burlington County9,96982.8%
Essex County8,77777.3%
Camden County8,13279.2%

Fees & closing costs

Median total loan costs
$6,570
home purchase
As % of loan
2.13%
NJ median 1.93%
Priced originations
29,605
with fee data

Median lender and third-party costs (the Loan Estimate’s “total loan costs”) on Rocket Mortgage’s home-purchase originations — 0.20 points higher than the 1.93% New Jersey median. Typical lender credit toward costs: $828. Excludes prepaid taxes/insurance and escrow deposits. Fees are reported on roughly two-thirds of originations (small lenders are exempt). Methodology →

Consumer complaints

CFPB complaints
143
from NJ, 2022–present
Answered on time
100%
of complaints
Closed with relief
0%
monetary or non-monetary

Complaints New Jersey mortgage customers filed against Rocket Mortgage with the federal Consumer Financial Protection Bureau, 2022–present. Most common issue: Trouble during payment process. Most mortgage complaints concern servicing — payments, escrow, and foreclosure — so this reflects a company’s customer experience as much as its lending, and volume partly tracks how many loans it services. Source: CFPB Consumer Complaint Database.

Compare Rocket Mortgage to other lenders for your profile

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Source: CFPB HMDA loan-level data, 2018–2025 · first-lien, closed-end mortgages on 1–4 family homes in New Jersey reported by Rocket Mortgage (LEI 549300FGXN1K3HLB1R50). Rates describe past reported outcomes for the lender’s applicant pool and are not a prediction for any individual. Methodology →