The Mortgage Record
Lender report card · New Jersey

Pennymac Loan Services Llc

Westlake Village, CA · What the federal mortgage record shows about how Pennymac Loan Services Llc treated New Jersey applicants, 2018–2025 — 22,396 reported decisions. This is historical behavior, not a prediction about your loan.

Approval rate
73.7%
16,502 approved
Denial rate
26.3%
5,894 denied
Decisions
22,396
2018–2025
Avg. rate spread
+0.27 pp
vs. market benchmark
73.7% approved
26.3% denied

Share of 22,396 New Jersey applications Pennymac Loan Services Llc approved vs. denied. Excludes loans it merely purchased on the secondary market, and applications withdrawn or left incomplete.

Approval rate by loan type

Conventional75.0% of 14,382 · NJ 87%FHA69.0% of 6,188 · NJ 79%VA80.1% of 1,796 · NJ 80%USDA33.3% of 30 · NJ 87%

“NJ” = the statewide average approval rate for that loan type, for comparison.

Approval rate over time

47%56%65%74%83%50%57%67%80%74%77%80%81%20182019202020212022202320242025

Pricing

Adjusting for its loan-type mix, Pennymac Loan Services Llc’s rates ran -0.11 pp lower than the typical New Jersey lender (average rate spread +0.27 pp above the market benchmark). Rate spread is APR minus the average prime offer rate; positive means costlier than the low-risk benchmark.

Who Pennymac Loan Services Llc approves

By income
Under $50k39.1% · 939$50–75k61.6% · 2,363$75–100k67.8% · 3,081$100–150k76.7% · 5,019$150–250k81.0% · 4,520$250k+83.7% · 1,938
By debt-to-income
Under 36%80.4% · 6,98536–43%80.4% · 3,96543–50%79.4% · 4,303Over 50%31.4% · 2,598
By down payment (LTV)
20%+ down74.0% · 13,22710–20% down73.6% · 3,2265–10% down80.6% · 2,3963–5% down78.4% · 1,731Under 3% down69.4% · 823

Why Pennymac Loan Services Llc denied applications

Incomplete application37% of denialsDebt-to-income ratio24% of denialsCredit history15% of denialsOther13% of denialsCollateral (value/type)8% of denialsInsufficient cash to close4% of denials

Where Pennymac Loan Services Llc lends in NJ

CountyDecisionsApproval
Ocean County2,57377.1%
Middlesex County2,01776.8%
Monmouth County1,97976.5%
Bergen County1,82274.3%
Burlington County1,63573.1%
Essex County1,43466.9%
Union County1,39569.5%
Camden County1,38272.6%

Fees & closing costs

Median total loan costs
$9,856
home purchase
As % of loan
2.45%
NJ median 1.93%
Priced originations
4,580
with fee data

Median lender and third-party costs (the Loan Estimate’s “total loan costs”) on Pennymac Loan Services Llc’s home-purchase originations — 0.51 points higher than the 1.93% New Jersey median. Typical lender credit toward costs: $4,230. Excludes prepaid taxes/insurance and escrow deposits. Fees are reported on roughly two-thirds of originations (small lenders are exempt). Methodology →

Consumer complaints

CFPB complaints
143
from NJ, 2022–present
Answered on time
100%
of complaints
Closed with relief
0%
monetary or non-monetary

Complaints New Jersey mortgage customers filed against Pennymac Loan Services Llc with the federal Consumer Financial Protection Bureau, 2022–present. Most common issue: Trouble during payment process. Most mortgage complaints concern servicing — payments, escrow, and foreclosure — so this reflects a company’s customer experience as much as its lending, and volume partly tracks how many loans it services. Source: CFPB Consumer Complaint Database.

Compare Pennymac Loan Services Llc to other lenders for your profile

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Source: CFPB HMDA loan-level data, 2018–2025 · first-lien, closed-end mortgages on 1–4 family homes in New Jersey reported by Pennymac Loan Services Llc (LEI RVDPPPGHCGZ40J4VQ731). Rates describe past reported outcomes for the lender’s applicant pool and are not a prediction for any individual. Methodology →